You can decide to completely change the color of the upper or only some parts, as well as being able to change the leathers, choosing from those available.

Regarding large-scale orders, we cannot afford to accept returns, as they are made exclusively for a particular customer.

In each section in the retailer mode, at the bottom of each page, it has telephone numbers, active from 10:00 AM to 17:00 PM and an email dedicated exclusively to retailers, guaranteeing maximum priority.

You will not be charged any taxes or extra costs if you are a resident within the EU. if you live outside that area, you may be charged for customs or import tax.

WOW is not responsible for customs duties, and this is the buyer's responsibility only.

Usually as soon as a season begins, it is already possible and advisable to order the next collection, in order to guarantee as much as possible to receive the items on time.

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We currently accept the following payment methods: credit card and Paypal.

On our site we only keep shoes ready for delivery, in order to minimize shipping times, consequently, there may be no sizes, in these cases we recommend contacting us via our email: wowmadeinitaly@gmail.com, or to view the product after about a couple of weeks, as the site management system is constantly updated.

Please go to the CONTACT section for any questions related to your order or if you are interested in establishing a collaboration relationship.

Yes , we accept returns within 14 days of receipt of the goods, provided that the latter returns to our warehouses intact, please refer to the Terms and Conditions .

Currently it is possible to make purchases in all countries of the world, but shipping is free in Italy only.

To become our reseller, please visit this section appropriate by clicking here , dedicated to retailers.

The products on our site are sold on a first-come-first-served basis. While you are checking out, another customer may have completed the purchase of the last available item.

You will not be charged any taxes or extra costs if you are a resident within the EU. if you live outside that area, you may be charged for customs or import tax. For more information, you can contact the customs office of the country where you are shipping your order.

WOW is not responsible for customs duties, and this is the buyer's responsibility only.

During periods of heavy traffic, there may be a small delay in sending confirmation emails. If you haven't received an email after an hour, please check your junk mail folder. If you believe you have entered an incorrect email, please contact us using the contact form with your order number, first and last name and we will resend your confirmation.

After sending the order, you will receive a confirmation by e-mail. If you do not receive the confirmation, please contact our Customer Care at wowmadeinitaly@gmail.com.

Yes, but there may be slight differences in the finishes, being handcrafted products, they are therefore to be considered an exclusive value of the shoe itself.

WOW sells only items in perfect condition. If exceptionally should happen to receive a defective product, we recommend that you contact our Customer Care as soon as possible at: wowmadeinitaly@gmail.com